FREQUENTLY ASKED QUESTIONS:
What payment methods do you accept?
- All UPI apps, Credit Cards, Net Banking, Debit Cards.
How do i know my order has been confirmed?
- Once your order is confirmed, you'll receive an Email, SMS or WhatsApp confirmation with your order details.
How can i track my order?
- once your order has been shipped, you will receive a confirmation Email, SMS, or WhatsApp message with a tracking number. you can use this tracking number to monitor the status of your delivery.
Shipping time?
- Order Processing time is 2-3 working days.
- Order delivery time is 6-7 inworking days after dispatch.
What should i do if i receive a damaged item?
In the rare event that you receive a damaged item, please contact us.
- Email: saadasimple@gmail.com
- WhatsApp: +917587292862
What is your return policy?
We offer a 2-day return policy, which means you have 2 days from the date of delivery to request a return.
To be eligible for a return:
- same condition that you received it unworn or unused, with tags attached, and in the original packaging.
- receipt or proof of purchase.
What is your refund policy?
1. Order Cancellation Refund:
Orders must be canceled within 12 hours of placing the order.
To cancel your order, please send a message on WhatsApp to +917587292862 with the following details:
- Order Number
- Email Address
- Mobile Number
Also, include the message:
"Cancel My Order"
Once the cancellation is confirmed, the refund will be processed and transferred to the same account used for payment within 24 hours.
2. Return Item Refund:
If you return a product, the refund will be initiated after the returned item is received and inspected. The amount will be credited to your original payment method within 7 to 10 business days.
Note:
- Refund timelines may vary depending on your bank or payment provider.
- For any questions or support, feel free to contact us via WhatsApp (+917587292862).
How can I cancel my order?
You must cancel your order within 12 hours.
To cancel, just WhatsApp your order number, email, and mobile number, and write "cancel my order."
- WhatsApp: +91 75872 92862