FREQUENTLY ASKED QUESTIONS:

What payment methods do you accept?

  • All UPI apps, Credit Cards, Net Banking, Debit Cards.

How do i know my order has been confirmed?

  • Once your order is confirmed, you'll receive an Email, SMS or WhatsApp confirmation with your order details.

How can i track my order?

  • once your order has been shipped, you will receive a confirmation Email, SMS, or WhatsApp message with a tracking number. you can use this tracking number to monitor the status of your delivery.

Shipping time?

  • Order Processing time is 2-3 working days.
  • Order delivery time is 6-7 inworking days after dispatch.

What should i do if i receive a damaged item?

In the rare event that you receive a damaged item, please contact us.

  • Email: saadasimple@gmail.com
  • WhatsApp: +917587292862

What is your return policy?

We offer a 2-day return policy, which means you have 2 days from the date of delivery to request a return.

To be eligible for a return:

  • same condition that you received it unworn or unused, with tags attached, and in the original packaging.
  • receipt or proof of purchase.

What is your refund policy?

1. Order Cancellation Refund:

Orders must be canceled within 12 hours of placing the order.
To cancel your order, please send a message on WhatsApp to +917587292862 with the following details:

  • Order Number
  • Email Address
  • Mobile Number

Also, include the message:
"Cancel My Order"
Once the cancellation is confirmed, the refund will be processed and transferred to the same account used for payment within 24 hours.

2. Return Item Refund:

If you return a product, the refund will be initiated after the returned item is received and inspected. The amount will be credited to your original payment method within 7 to 10 business days.

Note:

  • Refund timelines may vary depending on your bank or payment provider.
  • For any questions or support, feel free to contact us via WhatsApp (+917587292862).

How can I cancel my order?

You must cancel your order within 12 hours.
To cancel, just WhatsApp your order number, email, and mobile number, and write "cancel my order."

  • WhatsApp: +91 75872 92862